About Dyserco
What is Dyserco?
Dyserco (Equipamientos Jesa SL) is a Spanish hospitality equipment supplier founded in Badalona, Barcelona, in 1980. For more than four decades it has equipped hotels, resorts, rural retreats, restaurants, residences and commercial spaces, and since 2025 it ships across Europe and Latin America.
Who is behind it?
A family company now in its second generation, with a young, dynamic team and long experience in the hotel sector: hospitality experts, technical service specialists and a New Tech department that brings advanced engineering and the latest real technologies to hospitality.
Where does Dyserco deliver?
Across Europe — Spain and Portugal above all — and throughout Latin America: Mexico, Colombia, Chile, Argentina, Peru, Ecuador, Uruguay, Costa Rica, Panama and the Dominican Republic, among others. Headquarters in Badalona, Barcelona.
Which languages do you work in?
Spanish, Catalan, English, Portuguese, French and Italian in the team; the website and the store are available in eighteen languages and your quote is prepared in yours.
Product
What does Dyserco supply?
Six product families that cover every space of a property: guest room and bathroom, housekeeping and cleaning, common areas and terraces, offices and lockers, urban furniture and specialised machinery — over 8,900 references in the online store.
Are the products branded or own-label?
Both. Dyserco selects leading European manufacturers (official Valera distributor among them) and adds its own Dyserco reference to every article, so you always order with one code and one contact.
Can I see the product before buying?
Every reference has real photos, description, sizes and finishes in the store; many hair dryers have a 3D view and augmented reality. Samples can be arranged for larger projects.
Do you make custom carts or furniture?
Yes. Housekeeping, luggage and service carts can be made to measure (sizes, finishes, wood, upholstery) for the property’s interior design. Ask for the custom-carts catalogue.
Orders, prices & delivery
How do I get prices or a quote?
Prices are provided on request. Add the products to your selection in the store and send it — or write on the form or WhatsApp — and the team prepares a tailored quote, usually within one business day.
Is there a minimum order?
No minimum for most of the catalogue. Some custom items and large furniture are made per project; the quote states quantities and lead times clearly.
How long does delivery take?
Stock items usually ship within days in Spain and Portugal; the rest of Europe and Latin America depends on destination and volume. For openings and refurbishments we plan deliveries in step with your works calendar.
How do I pay?
Bank transfer as standard; other terms are agreed per project and stated on the quote. Every order comes with its proforma and invoice.
The online store & PDFs
What is the online store?
The Dyserco store is the complete, always-updated catalogue: 8,900+ references organised by hotel zone and family, with search, comparison, favourites and a selection you can send as a quote request.
Do I need an account?
No — browsing and sending a selection is open to everyone. With an account (clients and partners) your selection is sent with your details, you can download the PDF catalogues and follow your requests in “My space”.
Can I download the catalogue as PDF?
The five PDF catalogues (general and one per zone) can be read online right on the website. Downloading requires the password Dyserco gives its clients, or an account.
Do you show prices online?
No. Prices depend on volume, destination and lead times, so every request is answered with a tailored quote instead of a list price.
On-site services (Spain)
What services do you offer on site?
In Spain: professional polishing of marble and stone floors, painting of rooms and common areas, and cabinetry / carpentry — always with our own team of qualified, high-level technicians.
Who does the work?
Dyserco’s own technicians, not subcontractors: qualified, experienced and multilingual. Work is scheduled around your occupancy so the property keeps running.
Do you install what you sell?
In Spain and Portugal, yes: installation, refurbishment and on-site services are part of our work. Internationally we focus on what ships well — product.
Can you take over a full opening or refurbishment?
Yes. We plan the complete fit-out — product by zone, deliveries in step with the works calendar, and the on-site services in Spain — so the rooms are ready on opening day.
Sustainability & after-sales
Is your transport ecological?
We consolidate shipments, optimise routes and work with transport partners that meet ecological standards, on the way to zero CO₂ from Dyserco.
What about product durability?
Pieces are chosen to last thousands of stays: durable, high-definition, easy to maintain and to service. Spare parts and accessories are listed with each product.
What if something arrives damaged?
Tell us within 48 hours with a photo and we replace it. Warranty terms follow each manufacturer and are stated on the quote.
How do I contact you?
Form on the website, WhatsApp or email — and if you have an account, the direct message channel in “My space”. We reply within one business day.
